Policyholders

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Our Policyholder services

Thank you for choosing Genworth Financial for your insurance requirements.   If you already have an insurance policy with us, find answers to your policy questions, find out how to make a claim and/or make us aware of any problems you've encountered.


Making a claim?

Making a claim?

If you wish to make a claim against your policy, follow our easy 5 step claims process or telephone 061 73 73 73*. Lines are open 9:00am-5:00pm, Monday to Friday.
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Claim Forms (Unemployment / Disability)

Claim Forms (Unemployment / Disability)

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Frequently Asked Questions - Redundancy/Unemployment Claims

Frequently Asked Questions - Redundancy/Unemployment Claims

If you have any questions about your redundancy/unemployment claim, click here to see if we can answer it online.
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Making a complaint?

Making a complaint?

We aim to provide you with a first class level of service.
However, we appreciate that there are occasions when for whatever reasons we may fall short of this standard. In these circumstances, we have an established procedure we would ask you to follow to resolve your complaint as swiftly as possible.
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