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Thank you for choosing Genworth Financial for your insurance requirements. If you already have an insurance policy with us, find answers to your policy questions, find out how to make a claim and/or make us aware of any problems you've encountered.

Policy Enquiries

If you have any query regarding your policy, or wish to make a change,
please call 061 73 73 73* or by email at info.irl@genworth.com

Claims

If you wish to make a claim against your policy, follow our easy 5 step claims process or telephone 061 73 73 73*.  Lines are open 9:00am-5:00pm, Monday to Friday.

*To help us assess our service, we record and monitor phone calls

Claims forms

To download a claim form click here or would prefer to receive a form by post, please email info.irl@genworth.com, or telephone 061 73 73 73 and ask to speak to a Claims Handler.

To view PDF documents you will need Adobe Acrobat Reader. Download a free copy here. 

FAQs Redundancy / Unemployment

If you have any questions about your redundancy/unemployment claim, click here to see if we can answer it online.

Complaints

We hope you never need to complain, however, we appreciate that there are occasions when for whatever reasons we may fall short of this standard. We have an established complaints procedure to resolve issues as quickly as possible.